If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
AK Elder Services
Phone: +91-9461403905
Website: akelderservices.com
Contact Us 24/7
We are committed to handling your information responsibly and maintaining the trust of seniors and their families.
13. Contact Us
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.
12. Changes to This Privacy Policy
Our website may contain links to external websites or third-party platforms. AK Elder Services is not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
11. External Links
Our website and services are intended for adults and families arranging or seeking care and support for senior citizens. We do not knowingly collect personal information directly from children through our website.
10. Children's Privacy
Subject to applicable laws and regulations, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Withdraw consent where processing is based on consent.
- Ask questions about how your personal information is being used.
- Raise concerns regarding the handling of your personal information.
To exercise any applicable privacy rights, please contact us using the details provided below.
9. Your Privacy Rights
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.
The retention period may vary depending on the type and nature of the information.
8. Data Retention
Our website may use third-party services such as website hosting, analytics, communication tools, embedded content, payment or other service providers.
These third parties may process certain information according to their own privacy policies and applicable terms. We encourage users to review the privacy policies of third-party services when appropriate.
7. Third-Party Services
Our website may use cookies or similar technologies to improve website functionality, understand website usage, remember preferences, and enhance the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Cookies and Website Technologies
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
5. Data Security
We do not sell or rent your personal information to third parties.
Where necessary to provide our services, information may be shared with authorized personnel, including doctors, nurses, physiotherapists, caregivers, care managers, service providers, or other professionals involved in the requested care.
We may also disclose information where required by law, legal proceedings, regulatory requirements, or to protect the safety, rights, and security of our clients, staff, or organization.
4. Sharing of Information
AK Elder Services may receive health or care-related information when you voluntarily provide it to us for the purpose of arranging or delivering appropriate senior care services.
We treat such information with appropriate care and confidentiality and use it only when reasonably necessary for providing, coordinating, or managing requested services, or where required or permitted by applicable law.
Please avoid submitting unnecessary medical or sensitive information through general website enquiry forms.
3. Healthcare and Sensitive Information
We may use the information collected to:
- Respond to your enquiries and requests.
- Provide information about our elder care and healthcare services.
- Understand the care and support requirements of seniors.
- Prepare and coordinate personalized care services.
- Communicate with seniors, family members, caregivers, and other relevant individuals.
- Arrange consultations or service-related communications.
- Improve our website, services, and customer experience.
- Maintain website security and prevent misuse.
- Comply with applicable legal and regulatory requirements.
We will only use personal information for legitimate business, service, communication, or legal purposes.
2. How We Use Your Information
We may collect information that you voluntarily provide when you contact us, request information, enquire about our services, or communicate with our team.
This information may include:
- Full name
- Phone number
- Email address
- Residential or service address
- Information about the senior requiring care
- Healthcare or care-related information that you choose to provide
- Service requirements and preferences
- Any other information submitted through our contact or enquiry forms
We may also automatically collect limited technical information such as your IP address, browser type, device information, website pages visited, and general usage information.
1. Information We Collect
Effective Date: 24 August 2026
At AK Elder Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website akelderservices.com or contact us for our elder care and healthcare support services.
By using our website, you agree to the practices described in this Privacy Policy.